ABOUT JOSIE'S GALLERIA

Here at Josie’s Galleria, you can find a wide array of fashion goods, such as jewelry pieces and apparel for men and women. We have a great selection of accessories, cosmetics, bags, and shoes for you to choose from. Cool and trendy children’s clothing are also available. Keep an eye on our online store for updates on our upcoming men’s clothing collection. At our shop, we offer a wide variety of chic items perfect for fashion enthusiasts. Check our website regularly for updates on our latest merchandise. If you’re having a hard time deciding on what items to shop for, you also have the option to save your choices in the online shopping cart and check out at a later time

Save money on shipping! We will send you your free shipping code when you sign up for our newsletter or become a new customer.

Josiesgalleria.com is an online boutique that guarantees customer satisfaction based on our excellent styles, designs, and proven reliability. Our QA team ensures that your ordered products are at the highest quality and are functioning correctly before they are packaged out and sent out to you.

However, if you are not satisfied with the items you received, you may opt to receive a refund as long as the product is in the original condition, undamaged, and unworn. To request a refund within the appropriate time frame, please submit a ticket by hovering over “Contact us” tab to send us a request.
You may also send us an email at josiesgalleria@gmail.com. We will do our best to resolve any issues as quickly and efficiently as possible!

Returns are accepted within 15 days of your order shipment date. However, all sales are final for all accessories, swimwear, undergarments, intimates and tights, make ups, and any other beauty products.

Please make sure that the goodies are in perfect condition and well-packaged when returning them back to us. All original tags must be attached. Additionally, our footwear products must be in its original shoebox. Anything that’s worn, damaged, washed, or altered in anyway cannot be returned.

To make exchanges fast and easy, please login to our website and place a new order for the item you would like to receive in exchange. You will need to complete the checkout, make a payment, and it will be shipped to you with ground shipping within the contiguous United States.

1. Send us an email regarding the return with your product information.
2. To receive a refund, please note that you are responsible for paying the return shipping fee and sending out the package back to us.
3. Pack it up. Place your item(s) (in unworn condition) and include a copy of your order confirmation page within the package. If you misplaced your invoice, please send an email to let us know.
4. Send it off. Affix your printed shipping label to your package and make sure that there are no other shipping labels or barcodes on it. Jot down the tracking number to keep track of its’ progress.
5. Drop off at your nearest USPS location.

  1. The merchandise must be returned within 7 days of receipt.
  2. The merchandise must be in new or unworn condition with all original tags and packaging.
  3. Footwear products’ returns must include the original shoebox without postage labels or tape attached. If you’re unable to comply, you can be subject up to 50% restocking fee. Please also note that all apparel returns must include the original plastic package with barcodes on the bag.
  4. If the merchandise is worn or with missing content, you may be subject to a 50% restocking fee.
  1. Please allow five to seven business days for the shipping time, plus an additional seven to ten days for the processing after your item’s arrival at our fulfillment center. You will receive an email once we’ve processed your refund. You can also return items through an insured mail service of your choice.For inquiries and concerns regarding product returns and replacements, please send us a message using the address below. josiesgalleria@gmail.com

Shipping

We ship all orders as quickly as possible, but please note that there may be processing delays in shipping during sales events and peak shopping days. Please allow 24-72 hours for us to process and ship your order. Once it’s processed, the transit time is typically 4-10 business days (excluding weekends and holidays).

Standard Shipping is charged based on weight of item and destination. Orders shipped via Standard Ground are typically shipped within 24 to 72 hours and will typically arrive in four to ten business days.

Please contact our customer service if you need to receive your order by a specific date. We are here to help you in choosing the right shipping method so you can get your item on time.

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Orders are typically shipped within 24 to 72 hours while the Standard Ground orders arrive within four to ten business days. You will be notified in email once your order has been shipped.

Once your order has been shipped, you will be notified by email. Tracking will be available the day after your order is shipped out.

If you have entered an incorrect shipping address, please contact us immediately by submitting an email to us. We’ll not be able to edit your address once your package has been shipped.
To ensure that your package is properly delivered, please make sure that your address is complete and entered correctly with all the information pertaining to your address (apartment, suite, and room numbers).
If you’d like to cancel your order that has been returned to us, you will be handling the shipping fee. It’ll also be deducted from your refund to cover the cost of processing your order.

You will be charged for shipping and handling fee only once. There are no additional shipping charges for backordered items that ship separately from the original order. Please note that all backordered items are sent via Standard Ground Shipping.

If you have chosen Standard Ground Shipping and you are not in when your parcel arrives, it is up to the shipping carrier whether they feel it is safe to leave the package or require a signature. If you’ve chosen Expedited Shipping and you are not in when your parcel arrives, a card will be left telling you how to pick up your order or rearrange delivery.

Update your wardrobe with clothes and accessories from our online boutique. For more details about online shopping and order shipping, do not hesitate to contact us at josiesgalleria@gmail.com. You may also send us feedback and comments about our products and services.